Shipping policy

 

Unfortunately we do not accept returns, all sales are FINAL!

You can always contact us for any question at shoptienditabonita@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Cancellations 
Orders cannot be cancelled.

Shipping processing time frame 

Orders typically ship within 7–14 business days during regular periods.

During high order volume, please allow 2–3 weeks for processing, not including weekends or holidays.

Please note that all items are handmade, and I am currently a one-person team handling everything with care. Thank you so much for your patience and support!

We are not responsible for lost or stolen packages

You are responsible for entering the correct delivery address for your package.

Any returned packages will be subject to returned shipping fees. 

Please consider the following: 

Tiendita Bonita is a small business with a small 1 person team handling online and pop up events. We do try our hardest to ship orders out before the turnaround time.